Returns & Exchanges
At Lucea, we take pride in the quality of our products. Due to hygiene reasons, all swimwear is final sale and cannot be returned for a refund.
We only accept claims if:
You received the wrong item.
Your item arrived damaged.
Your item has a manufacturing defect.
If your claim is approved, Lucea will issue store credit only. We do not offer refunds or exchanges for the same item or a different product.
To submit a claim, please contact us within 7 days of receiving your order and include:
Your order number
Photos of the item
A brief description of the issue
Items must be:
Unworn
Unwashed
With all original tags attached
In their original packaging
With the hygiene liner intact
Lucea reserves the right to deny any claim that does not meet these requirements.