Privacy Policy
Effective Date: July 29, 2026
At Lucea, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or making a purchase from our website.
Information We Collect
When you visit our website or place an order, we may collect the following information:
Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely by third-party payment providers)
Order history
Device information, IP address, browser type, and website usage data
Information you voluntarily provide through contact forms or customer support requests
How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you about your purchases
Provide customer service and support
Send shipping and order updates
Improve our website and customer experience
Detect and prevent fraud or unauthorized transactions
Send promotional emails and marketing communications if you choose to subscribe
Payment Information
Lucea does not store your full credit or debit card information.
All payments are securely processed through trusted third-party payment providers that use industry-standard encryption and security measures.
Cookies
Our website uses cookies and similar technologies to:
Remember your preferences
Improve website performance
Analyze website traffic
Provide a better shopping experience
You may disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
We may share your information with trusted third-party providers that help us operate our business, including:
Payment processors
Shipping carriers
Email marketing providers
Website analytics services
Customer support platforms
These providers only receive the information necessary to perform their services and are required to protect your information.
Marketing Communications
If you subscribe to our newsletter, you may receive promotional emails about new collections, product launches, exclusive offers, and special events.
You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of online transmission or electronic storage is completely secure.
Your Rights
Depending on your location, you may have the right to:
Access your personal information
Request corrections to inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications
Request a copy of the information we hold about you
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective immediately upon posting on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us; in the section contac us.
Team Lucea, Thanks.